Eleven days ago, The Verge sent questions to Western Digital’s head of PR, requesting information about concerns regarding their portable SSD products. Despite receiving a response from Robin Schultz, the head of PR, the company’s stance remains unchanged. Schultz refused to answer any questions and did not provide a specific timeline for addressing the issues. Western Digital’s statement only assures customers that they are taking necessary measures to address product-related concerns without acknowledging the issue or providing any real answers. There is speculation that the company’s lack of transparency may be related to a class-action lawsuit filed by a California resident named Nathan Krum, who alleges breach of contract and other claims. As a result, the author expresses reluctance in purchasing Western Digital or SanDisk products in the future.
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