Meta is changing its approach to content moderation by drastically reducing human moderators in favor of AI-based systems. This shift will allow the company to catch more issues faster, but humans will still play a key role in critical decisions. Meta has been testing AI systems for content moderation and has seen promising results. The company believes that its new systems will make fewer mistakes and catch more severe violations. In the near term, Meta is introducing an AI-powered support assistant to help users with account issues.
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